Refund and Returns Policy
🔄 Return & Refund Policy
Last Updated: 01 August 2026
Customer satisfaction is our priority.
🔁 Return Eligibility
Returns are accepted only if:
- ✅ Wrong product received
- ✅ Damaged product received
- ✅ Manufacturing defect
- ✅ Incorrect size delivered (if eligible)
⏳ Return Request
Please submit your return request within 7 days of receiving your order.
🚫 Non-Returnable Items
The following products cannot be returned:
- ❌ Used garments
- ❌ Washed products
- ❌ Customized products
- ❌ Products without original tags
- ❌ Products damaged by customers
💰 Refund Process
Once the returned product is inspected and approved:
- 💳 Refund will be initiated within 5–7 business days.
- Refunds are issued through the original payment method.
🔄 Replacement
Eligible products may be replaced instead of refunded based on stock availability.
📦 Return Shipping
If the return is due to our mistake, return shipping charges will be covered by us.
For other eligible returns, customers may be responsible for return shipping costs.
📞 Contact
Kritika Collection
📱 +91 70184 15140
